Terms of service

Terms of Service

Last updated: August 18, 2026

Welcome to TruVelox (truvelox.com), operated by Osiris Rodriguez ("we," "us," "our"). By accessing or using this Site, you agree to the following terms. If you don't agree, please don't use the Site.

1. Use of the Site

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make a purchase. You agree to provide accurate information when placing an order and to use the Site only for lawful purposes.

2. Products & Pricing

We work to display accurate product information, pricing, and images, but errors can occur. We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel orders affected by pricing or availability errors, even after an order has been submitted. Product colors may vary slightly from photos due to display settings.

3. Orders & Payment

By placing an order, you're making an offer to purchase the product(s) at the listed price. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing or product information. Payment is processed securely at checkout through our payment provider.

4. Shipping & Returns

Shipping timeframes are described in our Shipping Policy. Returns and refunds are handled per our Refund Policy. Both are linked in the Site footer.

5. Intellectual Property

All content on this Site — including text, graphics, logos, and images — is the property of TruVelox or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without permission.

6. User Conduct

You agree not to use the Site to: violate any law, transmit harmful code, attempt unauthorized access to our systems, or interfere with the Site's normal operation.

7. Limitation of Liability

To the fullest extent permitted by law, TruVelox is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim related to your order is limited to the amount you paid for that order.

8. Third-Party Suppliers

Some products sold on this Site are fulfilled through third-party suppliers. While we vet our suppliers for quality, we are not responsible for delays or issues caused by circumstances outside our reasonable control (customs delays, carrier issues, supplier stock changes).

9. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted means you accept the updated Terms.

10. Governing Law

These Terms are governed by the laws of Florida, United States, without regard to conflict of law principles.

Contact Us

Questions about these Terms? Email support@truvelox.com.