Shipping policy

**Shipping Policy**

**Processing Time**

Orders are typically processed and prepared for shipment within 1-3 business days of purchase.

**Shipping Time**

Once shipped, most orders arrive within **3-5 business days**, thanks to our US-based fulfillment

warehouses. Delivery times may vary slightly depending on your location and can take longer during

high-demand periods or holidays.

**Shipping Costs**

We offer free shipping on orders over $50. Orders under $50 will show shipping costs calculated at

checkout based on your location and order weight.

**Order Tracking**

Once your order ships, you'll receive a tracking number by email so you can follow your package's

progress.

**Delays**

While we work with reliable shipping partners, occasional delays can happen due to weather, carrier

issues, or high order volumes. We'll do our best to keep you informed if your order is significantly

delayed.

**Lost or Missing Packages**

If your tracking shows delivered but you haven't received your package, or if your package hasn't

moved for an extended period, contact us at support@truvelox.com and we'll help investigate with the

carrier.

**Questions?**

Email us anytime at support@truvelox.com.