Shipping policy

✓ Free shipping on all US orders · ✓ Tracking on every order · ✓ 3-5 business days from our US warehouse, about 5-11 business days from our international warehouse (a few items up to 7-14)

Shipping Policy

Free shipping on all U.S. orders. No minimum purchase required.

Where Your Order Ships From

Many items ship from our U.S. warehouse in Lehigh Acres, Florida. Other items ship from our international warehouse. Each product page shows where that item ships from and how long delivery usually takes.

Processing Time

Orders are typically processed and prepared for shipment within 1-3 business days of purchase.

Delivery Time

Once shipped, items from our U.S. warehouse usually arrive within 3-5 business days. Items from our international warehouse usually arrive within 5-11 business days after shipping, and a few items can take up to 7-14 business days. If your cart has both, they may arrive separately. Delivery times may vary depending on your location and can take longer during high-demand periods or holidays.

International Orders

Where available, international shipping options and their rates are shown at checkout after you enter your address.

Order Tracking

Once your order ships, you'll receive a tracking number by email so you can follow your package's progress.

Delays

While we work with reliable carriers, occasional delays can happen due to weather, carrier issues, or high order volumes. We'll do our best to keep you informed if your order is significantly delayed.

Lost or Missing Packages

If your tracking shows delivered but you haven't received your package, or if your package hasn't moved for an extended period, contact us at support@truvelox.com and we'll help investigate with the carrier.

Questions?

Email us anytime at support@truvelox.com.